Our Operations & Business Process Outsourcing services are designed to support businesses in managing essential operational functions with greater efficiency, flexibility, and reliability. We provide integrated solutions across logistics, supply chain, warehousing, procurement, international express delivery, and sales operations. By outsourcing key business processes to a professional partner, clients can reduce operational complexity, improve cost efficiency, and focus more on their core business growth.
Customs Brokerage
Our customs brokerage service provides professional support for smooth, efficient, and compliant customs clearance. We assist businesses in managing import and export procedures, ensuring that shipments move across borders with minimal delay and proper documentation.
Our customs brokerage solutions include import and export permits, duty management, and origin certificates. With our customs expertise, we help clients simplify complex clearance processes, reduce administrative burden, and improve the reliability of international trade operations..jpg)
Freight Forwarding Service
Our freight forwarding service offers flexible transportation solutions for both air freight and ocean freight. For air freight, we provide swift and secure global air shipping solutions, suitable for general cargo as well as project cargo that requires careful handling and timely delivery.
For ocean freight, we offer flexible FCL and LCL options with competitive rates and comprehensive global reach. Whether clients need full container load shipments or smaller consolidated cargo solutions, our freight forwarding service is designed to support efficient, cost-effective, and reliable international transportation.
Logistics & Supply Chain
Our logistics and supply chain solutions help businesses manage the movement of goods from origin to final destination. We support clients throughout the logistics journey, from factory pickup, transportation, customs clearance, warehousing, to final delivery.
With a practical and integrated approach, we help businesses improve supply chain visibility, reduce delays, and maintain a stable flow of goods. Our goal is to create a smoother logistics process that supports both daily operations and long-term business expansion.
Amazon Services
From factory to Amazon warehouse, Catalina Logistics manages the journey. Our Amazon services are designed to support businesses that need reliable logistics solutions for e-commerce fulfillment and marketplace operations.
We assist clients in preparing, transporting, and delivering goods to Amazon warehouse systems through coordinated logistics planning. By combining freight forwarding, warehouse support, customs clearance, and delivery management, we help businesses move products efficiently from production sites to Amazon fulfillment destinations..png)
Warehouse Services
Our warehouse services are developed to meet different storage, handling, and distribution needs. We provide various warehouse solutions suitable for different product categories and business requirements.
Our ambient warehouse is suitable for usual products and dry goods. Our air-conditioned warehouse supports beverages and processed food that require controlled storage conditions. Our fulfillment warehouse is designed for e-commerce operations, helping businesses manage order storage, packing, and delivery preparation.
We also provide DG warehouses for hazardous materials or chemicals, cooling warehouses for fresh fruits, bonded warehouses for goods under customs supervision, frozen warehouses for perishable goods, and DG-cool warehouses for temperature-sensitive dangerous goods. With diverse warehouse options, we help clients store and manage goods safely, efficiently, and in line with operational requirements.
International Express
Our international express service connects businesses to trusted global shipping networks such as FedEx, DHL, and UPS. This service is suitable for urgent shipments that require faster international delivery, reliable tracking, and efficient cross-border movement.
With a global air network, we help reduce transit time and ensure urgent shipments reach their destinations quickly. Our expanded global reach covers more than 220 countries, allowing clients to enter new markets and serve customers worldwide more easily.
We also provide enhanced visibility through advanced tracking systems, giving clients real-time updates throughout the shipping journey. Combined with seamless customs clearance, our international express service supports faster, more transparent, and more reliable delivery.
Sourcing & Procurement
Our sourcing and procurement team is uniquely positioned to drive business growth through supplier innovation and the development of a resilient and responsible supply chain network. We help clients identify suitable suppliers, manage procurement processes, and build stronger supplier relationships.
Our procurement services include direct material supply chain management, strategy-to-operate service, procure-to-pay service, source-to-contract service, and source-to-pay service. Through these solutions, we support businesses in improving purchasing efficiency, controlling costs, and strengthening supply chain performance.
By combining strategic sourcing with practical procurement operations, we help clients create a more stable, transparent, and competitive supply chain foundation.
Marketing & Sales Operations
Our marketing and sales operations services are designed to support business development and improve commercial performance. We help businesses manage customer-related processes, sales activities, and performance data more effectively.
Our services include lead management, customer relationship management administration, sales pipeline management, customer analytics, revenue operations, and sales support with performance reporting. These solutions allow businesses to better understand customers, monitor sales opportunities, and improve decision-making.
By supporting both marketing and sales processes, we help clients strengthen customer engagement, improve revenue performance, and build a more structured sales operation system.
Our Value
By combining logistics, supply chain, warehousing, procurement, international express, and sales operation capabilities, our Operations & Business Process Outsourcing service provides businesses with a comprehensive support system. We help clients reduce complexity, improve operational efficiency, expand global reach, and build a stronger foundation for sustainable growth.
